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Customer CommunicationComing soonPilot preparation

RPLY

Turn missed calls into booked customers.

When a local business can't pick up, RPLY texts the caller back, finds out what they need, and books the job or hands it to the team.

RPLY is built for local service businesses and busy teams. When nobody can answer the phone, it texts the caller back in your name within seconds.

It asks what they need, captures the address and urgency, and offers real open slots from your calendar — or hands the conversation to a person.

Download RPLY

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Coming soon toGoogle Play
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RPLY is launching soon. Leave your email and we’ll send one message when it goes live — no spam, unsubscribe anytime.

Features

What's inside RPLY

When a local business can't pick up, RPLY texts the caller back, finds out what they need, and books the job or hands it to the team.

Highlight

Instant text back

Every unanswered call gets a friendly text within seconds, day, night, or weekend.

    02

    Answers from your info

    Replies use only your hours, services, prices, and policies.

    03

    Live booking

    Offers real open slots, prevents double booking, and sends reminders.

    04

    Compliance built in

    STOP handling, opt-out records, quiet hours, and business identification.

    Screenshots

    A look inside RPLY

    Key screens from the experience. Tap any screen to open the full-size gallery.

    • Missed call to booked jobA sample conversation: RPLY texts a missed caller, captures the problem and address, and offers appointment times.
    • Interactive demoPick a sample business and reply like a customer would. Scripted demo with made-up businesses.
    • Set up for your tradeReady-made greetings, questions, and follow-ups for plumbers, salons, auto shops, and dozens more trades.
    • Plans and pricingOne monthly price per plan, no contract, with a 30-day free trial.

    RPLY pricing

    What it costs to use RPLY

    One monthly price, no contract. Plans start at $59/month after a 30-day free trial.

    Starter

    $59

    per month

    • Up to 100 conversations a month
    • 2 team members, 1 location
    • Missed-call text back
    • Two-way SMS

    Pro

    Most popular

    $129

    per month

    • Up to 250 conversations a month
    • 5 team members
    • Booking, quotes, and follow-ups
    • Compliance rules included

    Business

    $249

    per month

    • Up to 750 conversations a month
    • For whole teams
    • Everything in Pro

    Extra conversations are $0.50 each. Current plans and limits are on justrply.com/pricing.

    View pricing

    Trust & credibility

    What you can expect from RPLY — and from us.

    This section is maintained by Holmes Labs LLC to answer the questions people ask before they download an app. It describes our own practices — it is not an independent audit or certification.

    Response times

    Email support is answered within two business days, Monday–Friday, 9–5 PT.

    Maintenance cadence

    Regular releases for OS updates, dependency patches, and stability fixes — no abandoned apps.

    Issue handling

    Crash and data-affecting bugs are triaged first; you get a status update until the fix ships.

    Privacy & security note

    • RPLY collects only the data it needs to work, and we do not sell personal information or share it with data brokers.
    • Traffic between the app and our servers is encrypted in transit, and access to production systems is limited to the people who maintain the app.
    • You can request a copy or deletion of your account data by emailing info@holmeslabs.dev.

    We do not claim SOC 2, ISO, HIPAA, or PCI certification. For the full details of what is stored and for how long, read our security and privacy pages.

    FAQ

    RPLY questions

    Features, pricing, privacy, and support — answered in plain language. Anything not covered here, email info@holmeslabs.dev.

    Support

    Need help with RPLY?

    Choose a reason — pricing, privacy, an app issue, and more — and your message is routed to the right person and tagged RPLY, so we know exactly which app you're writing about.

    Replies within two business days

    Critical issues that block the app get triaged first.

    Routed to the right team

    Pricing, privacy, and app issues each route to the right person, tagged with the app.

    Only what we need

    We store your name, email, and message — nothing else, and never sold.

    Prefer email? info@holmeslabs.dev

    Message the RPLY team

    Pick a reason and your message is routed to the right person automatically.

    Crashes, sync problems, sign-in trouble, or anything broken. Routed as App issue · RPLY — reply within 1 business day.