About the studio
A small studio with a long memory for details.
Holmes Labs LLC is an independent software company building mobile and web apps across multiple industries. We work like a product team, not a project shop: we own what we build, we maintain it after launch, and we treat every release like our name is on it — because it is.
Today that means three shipped products — OurNest, SaleScout, and AlleyCat — spanning household organization, retail intelligence, and local discovery.
What we stand on
Useful over flashy
If a feature doesn't make the app more useful, it doesn't ship. Simplicity is a feature.
Your data is yours
We collect the minimum needed to run the product, and we don't sell user data.
Answer real people
Support requests reach a human at the studio, not a ticket black hole.
Built to last
A registered LLC with maintained codebases, versioned releases, and long-term ownership.
Entity
Holmes Labs LLC
Registered limited liability company, United States.
Focus
Consumer & utility apps
iOS, Android, and web products built from one codebase discipline.
Approach
Own it end to end
Design, engineering, release, and support handled in house.
Security, privacy & support
The answers a serious buyer asks for, up front.
This page is maintained by Holmes Labs LLC to answer common security, privacy, and support questions about our apps. It describes our own practices — it is not an independent certification or third-party audit.
Security
Security practices statement
We follow the control areas an enterprise security review asks about — access, encryption in transit, least privilege, and change control — and document them in plain language.
- Encrypted HTTPS/TLS on every page, form, and API call
- Row-level access policies on stored submissions and subscribers
- Least-privilege admin access, with credentials kept out of the codebase
- Reviewed, versioned releases so every change is traceable
Privacy
Data handling summary
We collect the minimum needed to run the product and answer you — nothing is sold, and you can have it removed on request.
- Contact form: name, email, topic, message — used only to reply
- Newsletter: email plus signup source — used only for launch updates
- No third-party advertising trackers and no selling of personal data
- Deletion on request, plus self-serve email preferences any time
Support
Response-time promise
Support reaches a human at the studio. We publish our hours and hold ourselves to a stated reply window.
- Replies within two business days, Mon–Fri 9–5 PT
- One address for everything: info@holmeslabs.dev
- Critical app-breaking issues are triaged the same business day
- Shipped apps stay maintained — updates, fixes, and OS upgrades
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